Immediate and personalized assistance with our integrated QR-Code system
All the information you need at your fingertips: the digital evolution of after-sales service
Hydroservice, always committed to innovation and the highest standards of efficiency, has developed an advanced after-sales support system designed to provide customers with immediate, accurate, and personalized assistance.
At the core of this innovation is a smart QR-Code, applied directly to the hydraulic system.
QR-Code: Direct Access to the Hydroservice World
Upon delivery of the system, Hydroservice applies a unique QR-Code label to each control unit. With a simple action — scanning the code using a smartphone or tablet — operators can access a comprehensive digital platform offering a range of functions:
- Instant access to technical documentation: user manuals, maintenance guides, functional diagrams, layouts, and other customized resources.
- Identification of system components and spare parts.
- Direct access to the Hydroservice E-SHOP, enabling quick purchase of original spare parts or submission of personalized quote requests.
- Technical support requests, including system traceability and automatic transmission of relevant data to the Hydroservice technical team.
A System Designed for Field Technicians
This tool was designed with the daily operations of technicians and maintenance personnel in mind, significantly reducing the time required to identify components and facilitating communication with our support team. Whether in industrial applications, energy, or oil & gas sectors, the Hydroservice QR-Code becomes a simple and secure access point for keeping systems efficient and always under control.
A Tangible Advantage: Efficiency, Accuracy, and Continuity
Thanks to the integration of the QR-Code system:
- Downtime is minimized.
- Reordering errors are eliminated.
- Timely and precise technical support is ensured—even remotely.
- Lifecycle management of the system is streamlined, with up-to-date documentation always readily available.
Hydroservice continues to invest in digital solutions that simplify the management of hydraulic systems, enhance customer interaction, and optimize after-sales processes.
